At 99jl, your privacy matters. This Privacy Policy explains exactly what personal information we collect when you use our mobile entertainment platform, how we use it, who we share it with, and what rights you have as a Filipino player. Please read through this page so you know exactly where you stand before you register or play.
Last updated: 2025 | Applicable to players in the Philippines
When you register an account on 99jl, we collect the personal details you submit — including your full name, mobile number, dateof birth, and a username and password of your choosing. This information is required to create and secure your account, verify that you meet the minimum age requirement of 21 years old as required under Philippine regulations, and ensure that only you can access your account. You may also provide additional details — such as your preferred payment method information — when making deposits or requesting withdrawals on the platform. Any information you voluntarily submit through support requests or feedback forms is also collected and stored so that our team can respond to your enquiry effectively. We only ask for what is genuinely necessary to operate your account and deliver the services you expect from 99jl.
When you access 99jl through your mobile browser or any other device, we automatically collect certain technical information about your session. This includes your IP address, device type, operating system, browser version, and the pages or games you interact with during your visit. We also collect session duration data and gameplay activity logs, which help us detect unusual account behaviour and protect you against unauthorised access. This technical data is used solely for platform security, performance optimisation, and improving the overall experience for Filipino players. We do not use this automatically collected data to build advertising profiles or share it with third-party marketing networks.
To process deposits and withdrawals, 99jl collects transaction-related information such as the payment method used, transaction amounts, timestamps, and reference numbers provided by the payment processor. Full payment card numbers and sensitive authentication credentials are never stored directly on 99jl's servers — these are handled by our licensed third-party payment partners who operate under their own security and compliance standards. We retain transaction records as required by applicable Philippine anti-money laundering regulations and for the purpose of resolving any disputes that may arise regarding your account balance. If you are asked to submit identity verification documents as part of a withdrawal review, those documents are stored securely and accessed only by authorised personnel. Your financial data is never used for any purpose beyond processing your transactions and meeting our legal obligations.
The primary purpose for collecting your personal data is to operate the 99jl platform and deliver the services you signed up for — including account management, game access, VIP reward tracking, and payment processing. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts; these communications are operational in nature and cannot be opted out of while your account remains active. Your gameplay data helps us personalise your experience on the platform, such as surfacing game categories you have previously enjoyed or flagging unusual activity that may indicate your account has been compromised. We also use aggregated, anonymised usage data to improve platform performance, fix technical issues, and plan future features for Filipino players. At no point is your personal data used to make automated decisions that would have a significant legal or financial impact on you without human review.
99jl does not sell your personal information to any third party, and we do not share it with advertisers or data brokers. We share your data only with the limited categories of service providers who are essential to running the platform — specifically, licensed payment processors who handle your transactions, identity verification providers who assist with account security checks, and cloud infrastructure partners who host the platform's servers. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection law and to use it only for the specific purpose for which it was shared. In addition, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when we are legally required to do so or when disclosure is necessary to protect the rights, safety, or property of 99jl or its players. Any such disclosure is made only to the extent required and is documented internally for accountability purposes.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to allow for the resolution of any outstanding disputes or regulatory enquiries. Transaction records and identity verification documents are retained for the minimum period required under applicable Philippine anti-money laundering and financial record-keeping regulations, which is typically five years from the date of the transaction. If you request account closure, your personal profile data will be deactivated promptly; however, certain records may be retained in an archived form for the legally required retention period before being permanently deleted. Anonymised and aggregated data — which cannot be used to identify you — may be retained indefinitely for platform analytics and improvement purposes. Once the applicable retention period has expired, your personal data is securely deleted or irreversibly anonymised.
You have the right to request a copy of the personal data that 99jl holds about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with Philippine data protection law.
If any personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details directly through your account settings, or contact support for assistance with other records.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Requests for erasure can be submitted through the platform's support channel.
Where we process your data based on legitimate interests, you have the right to object to that processing. We will review your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
To exercise any of the rights described above, please contact the 99jl support team through the contact details available on the platform. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to or altered by an unauthorised person. We aim to respond to all data rights requests within 30 days; if your request is complex or we receive a high volume of requests, we will notify you of any extension to that timeframe. There is no charge for submitting a data rights request, and we will never penalise you for exercising your rights under Philippine data protection law. If you are not satisfied with how we have handled your request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Things Filipino players often ask about how 99jl handles their data.
Now that you know how 99jl protects your personal data, you can play with confidence. Join Filipino players across the Philippines who enjoy slots, fish games, live casino, and VIP rewards — all from their mobile browser, no app needed.